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Frequently Asked Questions
Please see below for answers to common questions from customers
Shipping & Returns
How much is shipping?
We offer free shipping on all orders within Europe
What is your return policy?
We accept returns within 60 days of the purchase date.
How long is shipping?
Shipping varies depending on country, but in Europe it's between 2-5 days.
Guarantee & returns
Can I return the jewelry box if I change my mind?
Yes, we offer 60 days free returns if you change your mind, or want to change color.
Do i have any guarantee?
Yes, all our products are covered by a 1-year guarantee. Read more here.
Product questions
What is the jewelry box made of?
Our jewelry boxes are handmade from wood. The inside of the box is covered in faux suede that protects your jewelry.
How do I clean the jewelry box?
Use a dry microfiber cloth or similar to remove dust.
Contact
Still have questions? We're happy to help! Please email us at hello@misou.se and we will get back to you within 24 hours.